Shipping

Artworks ship from Melbourne, Australia.

Stretched canvas paintings will be despatched within 2-3 weeks. 
Unstretched canvas paintings will be despatched within 1-2 weeks. 
Original artworks on paper will be despatched within 1-2 weeks.

Stretched canvas paintings are wrapped in glassine paper, padded with bubble wrap, wrapped in cardboard then wrapped in more bubble wrap for extra protection and to keep the package waterproof. 
Unstretched canvas paintings are rolled safely and shipped in a sturdy tube. You can then get them stretched professionally at your local framer/stretcher. 
Original paintings on paper are shipped flat, wrapped in glassine paper or an acid-free plastic sleeve between Foamcore board, wrapped in bubble wrap, cardboard then more bubble wrap for extra protection and to make the parcel waterproof. 
Prints are are rolled safely and shipped in a sturdy tube. You can then get them stretched professionally at your local framer/stretcher. 

We can insure all shipments before they are sent. It is your responsibility to ensure timely collection from a depot to avoid unnecessary damage in freight holding docks.

Shipping costs cover fees, packaging supplies, time, labour, and storage.  

INTERNATIONAL SHIPMENTS:

Shipping costs are calculated at checkout based on package weight and distance. If there is any discrepancy -/+ we will let you know via email. Please email orders@lucy.com.au with questions or to get an estimate.

The purchaser is responsible for all boarder fees, duties, taxes and handling fees that may be charged by other countries.

Please contact orders@lucy.com.au if you are waiting on an order. We do everything we can to make sure your items are delivered as fast as possible, occasionally short delays can occur.

Lucy Farmer reserves the right to update these terms at anytime as is necessary.